of AUREL CONSULTING – FZCO for consulting and services in management, marketing and project management (B2B only, incl. online orders) · Version 13 October 2026
English text supplied by Aurel Consulting, version 13 October 2026. The German controlling version and the TRN placeholder remain to be completed. Product-specific terms are stated on the product page and must also be reflected in the checkout. This preview does not accept orders.
(1) The provider is AUREL CONSULTING – FZCO ("Aurel Consulting"), a free zone company (FZCO) licensed by the Dubai Integrated Economic Zones Authority (DIEZ), Trade Licence No. 62876, with its registered office at IFZA Business Park, Unit 62876-001, Dubai Silicon Oasis, Dubai, United Arab Emirates (UAE). Contact: office@aurel-consulting.com. Tax Registration Number (TRN): [to be inserted, if registered].
(2) These T&Cs apply to all contracts, offers and services of Aurel Consulting towards businesses, including all contracts initiated or concluded via the website, by e-mail or by other electronic means. They also apply to all future transactions with the same client without any need for a further reference.
(3) Aurel Consulting sells and provides services exclusively to businesses (B2B), i.e. to natural or legal persons and partnerships with legal capacity who act in the exercise of their commercial or independent professional activity at the time the contract is concluded. No contracts are concluded with consumers. By placing an order, the client expressly confirms that it is a business and is not acting for private purposes. Aurel Consulting may request proof (e.g. an extract from the commercial register or trade licence, VAT or tax number) and may reject or cancel orders where business status is not proven. Consumer protection rules, in particular rights of withdrawal, rescission and information in distance selling, do not apply to the contracts.
(4) Conflicting, deviating or supplementary terms and conditions of the client apply only if Aurel Consulting expressly agrees to them in writing (e-mail is sufficient); silence or the performance of services does not constitute consent.
(1) Offers by Aurel Consulting are non-binding. The presentation of services and packages on the website or in online catalogues is not a binding offer but a non-binding invitation to the client to submit an offer.
(2) For individually quoted services, the contract is concluded by acceptance or countersignature of the offer, by order confirmation or by commencement of performance.
(3) For orders placed via the website or an online form: the client selects the service, enters its complete company details, confirms its status as a business, accepts these T&Cs and submits the order by clicking the appropriately labelled button ("order with obligation to pay"). Before submitting, the client can review and correct its entries. The automatic acknowledgement of receipt is not an acceptance. The contract is concluded only upon order confirmation by Aurel Consulting in text form (e-mail), upon activation of the online access, or upon commencement of performance.
(4) The contract language is German; English or Arabic may be agreed on request. Aurel Consulting stores the order data and sends the client the confirmation and these T&Cs by e-mail as a PDF. The client is responsible for the accuracy of its information and for the reachability of the e-mail address provided.
(5) Changes to the scope of services may lead to an adjustment of fees and deadlines.
Aurel Consulting provides consulting and services within the scope of its trade licence, in particular management consultancy (Management Consultancies), marketing management (Marketing Management) and project management services (Project Management Services). These include in particular the planning and management of marketing, sales and campaign measures, content, workshops, training, project management and ongoing support, as well as related digital services. The specific scope of services results from the respective offer or order confirmation.
Unless a specific work or result has been expressly agreed, Aurel Consulting owes professional performance of the services, but not a specific economic success. Legal, tax, audit and investment advice are not owed.
The client shall provide Aurel Consulting in good time and free of charge with all necessary information, documents, content, approvals and access, and shall name a contact person with decision-making authority. Delays attributable to the client extend agreed deadlines appropriately; any resulting additional effort may be charged.
The client is responsible for the legal admissibility of the content, trademarks, products and statements it provides, and for their compliance with the advertising and product regulations applicable in the target market, and warrants that no third-party rights are infringed.
Aurel Consulting may use suitable subcontractors, freelancers, partners, hosting, payment and other platform providers to perform its services. Aurel Consulting assumes no liability for outages, changes, blocks, prices or policies of third-party platforms that lie outside its sphere of influence.
The term results from the respective offer or order confirmation. If no specific term has been agreed, ongoing support may be terminated by either party in writing (e-mail is sufficient) with 30 days' notice to the end of a month, unless otherwise stated in the offer.
Project and work services end upon proper performance or acceptance. The right to terminate for good cause remains unaffected, in particular in the event of significant default in payment, failure to cooperate despite a request, or a breach of § 13.
(1) All prices are net, in the currency stated in the offer or order (AED, EUR or USD), and exclusive of taxes, duties and fees. The fees stated in the offer, the order confirmation or at the time of the online order are decisive. One-off services may be invoiced upon placing the order, ongoing services monthly in advance and services on a time-and-materials basis according to the actual effort.
(2) If a service is subject to UAE value added tax (currently 5%), it will be shown separately. For services to clients established outside the UAE, the VAT treatment follows the applicable law (in particular export of services or reverse charge to the recipient); the client shall provide its country of establishment and its VAT identification or tax number for this purpose and bears all taxes arising in its own country.
(3) Payments shall be made without deduction of taxes, withholding taxes, fees or bank charges. If a deduction is mandatory by law, the client shall increase the amount so that Aurel Consulting receives the agreed net amount. Bank charges and fees of payment service providers are borne by the client.
(4) Unless expressly agreed otherwise, media budgets and third-party costs for platforms, tools, licences, stock material or subcontractors are not included in the fee. Aurel Consulting may demand advance payment for these.
(5) Payment methods are bank transfer and the payment methods offered in the online order process (e.g. credit card or payment service provider). Invoices are sent electronically (PDF or another electronic invoice format) by e-mail and are deemed delivered upon dispatch to the address provided.
(6) Unless otherwise agreed, invoices are due within 14 days without deduction. In the event of default in payment, default interest of 9% p.a. applies, to the extent permitted by applicable law, as well as reimbursement of reminder and collection costs. Aurel Consulting may suspend services and online access until overdue claims are settled. Set-off against disputed claims or claims not finally established by a court is excluded.
Deadlines and dates are binding only if expressly agreed as binding and the client fulfils its duties to cooperate in good time. As Aurel Consulting provides services only to businesses, there is no statutory right of withdrawal or rescission. Cancellations require the consent of Aurel Consulting; in the event of short-notice cancellation of agreed workshops, appointments or project starts, Aurel Consulting may charge the costs already incurred and a reasonable cancellation share.
Until full payment, all rights to concepts, texts, graphics, campaigns and other works created by Aurel Consulting remain with Aurel Consulting. Thereafter, the client receives the non-exclusive and non-transferable rights of use required for the agreed contractual purpose, unless otherwise agreed.
Methods, templates, know-how and reusable tools of Aurel Consulting remain its intellectual property. The respective licence terms apply to third-party services. Content, texts, images, trademarks and software on the website of Aurel Consulting are protected and may not be reproduced or exploited without consent.
(1) If the client is given access to online services, customer accounts or digital content, this access is limited to the term of the contract and is non-exclusive and non-transferable. Digital services are deemed performed upon provision (download, e-mail or activation).
(2) Access credentials must be kept confidential and made available only to authorised employees of the client. The client is liable for any use made with its access credentials and shall inform Aurel Consulting without delay if misuse is suspected.
(3) Aurel Consulting strives for high availability of the website and online services but does not owe uninterrupted availability. Maintenance work, technical faults and outages of network, hosting or third-party providers may lead to interruptions. Aurel Consulting may further develop and change the website and online services, provided the agreed contractual purpose is not materially impaired.
(4) Unlawful or abusive use, the introduction of malware, automated data extraction (scraping), reverse engineering, and any use that endangers the security or stability of the systems are prohibited. In the event of violations, Aurel Consulting may block access.
The parties may make declarations and conclude contracts electronically. The written form is also satisfied by e-mail or electronic signature, to the extent permitted under the applicable law, in particular UAE Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services. E-mails are deemed received on the next business day unless a delivery failure notice is received. The client shall keep its contact details up to date. Electronic records of Aurel Consulting (order data, logs, e-mails) are admissible as evidence.
Aurel Consulting does not guarantee any specific economic success. In particular, no specific rankings, reach, click numbers, leads, revenues, deals or ROAS values are assured. Results depend, among other things, on the market, competition, the client's offering as well as algorithms and policies of third-party platforms.
The client warrants that neither it nor its beneficial owners or representatives are listed on any sanctions list of the UAE, the United Nations, the EU, the USA or the United Kingdom, that the funds used for payments originate from legitimate sources, and that it does not offer or accept advantages in an unlawful manner. To comply with statutory due diligence obligations, Aurel Consulting may request information and evidence on identity and beneficial owners. In the event of violations or reasonable suspicion, Aurel Consulting may suspend services or terminate the contract without notice.
Defects must be reported to Aurel Consulting in text form, specifying the defect, without delay and no later than 7 days after becoming aware of them. In the event of a justified notice of defect, Aurel Consulting shall first be given the opportunity to remedy the defect within a reasonable period. The warranty period is, to the extent legally permissible, six months from performance of the service.
To the extent permitted by applicable law, Aurel Consulting is liable only for intent and gross negligence; mandatory statutory liability, in particular for fraud and personal injury, remains unaffected. Liability is limited to the net order value of the affected service and, for ongoing contracts, to the net fee agreed for the affected contract year. Liability for indirect damage, consequential damage, loss of profit and lost savings is excluded to the extent legally permissible. Claims against Aurel Consulting must be asserted within twelve months of becoming aware of them.
The client shall indemnify and hold Aurel Consulting harmless against third-party claims arising from content, information, trademarks or products provided by the client or from legal violations for which the client is responsible.
Both parties shall treat confidential information of the other party as confidential and use it exclusively for performance of the contract. Personal data is processed in accordance with the applicable data protection rules, in particular UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and, where the client is established in the EU/EEA or the processing takes place there, the GDPR. Details of data processing on the website, including cookies, are set out in the privacy policy of Aurel Consulting. Payment data is processed by the respective payment service provider. Where required, a separate data processing agreement, including provisions for cross-border data transfers, will be concluded.
Accounts and data of the client remain with the client. Aurel Consulting receives only the access rights necessary for the term of the contract. At the end of the contract, available access or accounts will be handed over or transferred, to the extent Aurel Consulting can dispose of them.
Aurel Consulting may name the client as a reference customer and refer to services rendered in a factual manner. The client may object to this in text form for good cause.
Events of force majeure and other extraordinary events beyond the control of Aurel Consulting (e.g. natural events, war, official measures, failures of electricity, internet or payment systems) release Aurel Consulting from the affected performance obligations for their duration; agreed deadlines are postponed accordingly.
(1) Amendments and additions to the contract require text form. Should individual provisions be or become invalid, the validity of the remaining provisions remains unaffected; the invalid provision shall be replaced by a valid one that comes closest to its economic purpose. The client may transfer rights and obligations under the contract only with the written consent of Aurel Consulting. The German version of these T&Cs prevails; the English and Arabic translations are for information only.
(2) The law of the Emirate of Dubai and the federal law of the United Arab Emirates applicable therein shall apply, excluding the conflict-of-law rules of private international law and the UN Convention on Contracts for the International Sale of Goods.
(3) The parties shall endeavour to settle disputes arising out of or in connection with the contractual relationship first through good-faith negotiations within 30 days. If this fails, they shall be finally settled by a sole arbitrator under the Arbitration Rules of the Dubai International Arbitration Centre (DIAC). The seat of arbitration is Dubai (outside the DIFC); the language of the proceedings is English. The right of either party to apply to the competent courts in Dubai for interim measures remains unaffected. Where arbitration agreements are inadmissible under mandatory law, the courts in Dubai have jurisdiction.
(4) The place of performance is the registered office of Aurel Consulting in Dubai.
